How to Cancel SimpliSafe

HomeHow to Cancel SimpliSafe

By

Cathy Habas

Feb 09, 2024

2 min read

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To cancel SimpliSafe, call the SimpliSafe customer service line at +1-888-783-8441. Their support team is available every day of the year between 8 a.m. and midnight (EST). Have your safeword at the ready to confirm you own the security system.

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Is SimpliSafe easy to cancel?
Yes, SimpliSafe is easy to cancel. Don’t be intimidated by the required phone call. The customer service reps will ask why you want to cancel, but they’re not judging you—it’s just an internal survey so the company can keep an eye on cancellation trends.
They may also try to offer you a deal. Just say you’re not interested. In our experience, SimpliSafe isn’t pushy.

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Can I cancel SimpliSafe through the app?
No, you can’t cancel through the SimpliSafe app. There’s also no online cancellation option.

Does SimpliSafe charge a cancellation fee?
No, SimpliSafe doesn’t charge any cancellation fees.

Do I need to return my SimpliSafe equipment after canceling my monitoring plan?
No, the SimpliSafe security system is yours to keep. 
In fact, SimpliSafe equipment works as a basic home alarm without any monitoring service. If someone breaks in while the system is armed, the base station siren will sound, which might be enough to scare them off and alert the neighbors. 
That’s a big “might,” though, which is why we recommend professional monitoring whenever possible.

Can I restart my SimpliSafe plan at a later date?
Yes, SimpliSafe lets you start and stop services at any time. If you want to restart or upgrade, you can do so through the SimpliSafe home security app. Call customer service if you want to pause or downgrade.

How does SimpliSafe compare to other home security systems?
BrandInstallationMonthly cost
Best forStarter equipment priceContract requiredSmart home compatibility
Learn moreVivintProfessional$29.99/mo.Best professional home security$599.00No *Amazon,Google,Z-WaveView packagesADTProfessional$28.99/mo.Most trusted security brand$0.00YesAmazon,Google,Z-WaveView packagesCoveDIY or Pro$17.99/mo.Best customer ratingQuote requiredNo *Amazon, GoogleView packagesDIY$20.00/moBest budget-friendly pick$199.99NoAmazon, Google, Z-WaveView on AmazonSimpliSafeDIY or Pro$19.99/mo.Best DIY home security$245.00NoAmazon,GoogleView packagesInfo current as of post date. Offers and availability may vary by location and are subject to change. Read full disclaimer.Full ADT disclaimer

Can I cancel SimpliSafe and give my equipment to someone else?
Yes, you can transfer your SimpliSafe system. First, call SimpliSafe to cancel. Then, the new equipment owner can create a SimpliSafe account and activate a monitoring plan with that equipment.

I live in the UK. How do I end my SimpliSafe contract?
SimpliSafe UK customers should call 0800-920-2420 Monday through Friday from 9 a.m. to 5:30 p.m. to end the contract. Note that SimpliSafe’s UK cancellation department is closed on the weekends even though the main customer service line does maintain weekend hours. 

Related articles on SafeWise

SimpliSafe FAQs
Troubleshooting SimpliSafe
Alternatives to SimpliSafe
How Much Does SimpliSafe Cost?
How to Install a SimpliSafe Home Security System

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Written by

Cathy Habas

With over eight years of experience as a content writer, Cathy has a knack for untangling complex information. Her natural curiosity and ability to empathize help Cathy offer insightful, friendly advice. She believes in empowering readers who may not feel confident about a purchase, project, or topic.

Cathy earned her Bachelor of Arts degree in English from Indiana University Southeast and began her professional writing career immediately after graduation. She is a certified Safe Sleep Ambassador and has contributed to sites like Safety.com, Reviews.com, Hunker, and Thumbtack. Cathy’s pride and joy is her Appaloosa “Chacos.” She also likes to crochet while watching stand-up comedy specials on Netflix.

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